Effective date: November 8, 2026
Program description
Shining Light Transitional Home for Young Adults (“Shining Light”), using its EASE CRM platform, sends text messages to clients who agree to receive them. Messages contain a secure link to review and electronically sign service documents, such as an Individual Support Plan, and a separate six digit verification code. These messages are informational only. We do not send marketing messages.
How you agree
A Shining Light staff member asks for your permission and reads our text message consent script to you. Your answer is recorded in EASE CRM. You can read the full script on our Text Message Consent page.
Receiving text messages is optional. It is not a condition of receiving services or signing your documents. You can always sign in person instead.
Message frequency
Message frequency varies depending on signing requests, verification attempts and any reminders.
Cost
Message and data rates may apply, according to your mobile plan.
How to stop messages
Reply STOP at any time to stop receiving text messages. You will receive one message confirming that you have been unsubscribed, and no further messages will be sent. You can also tell your Shining Light staff member.
How to get help
Reply HELP for help, or call us at +1 980 677 5755.
Sender
Messages are sent from (877) 713-8090.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
Please see our Privacy Policy. We do not sell or share your mobile phone number or consent for marketing purposes.
Changes
We may update these terms from time to time. The effective date above shows when they were last updated.
Contact us
Shining Light Transitional Home for Young Adults
1431 Elizabeth Avenue, Suite 1963
Charlotte, NC 28204
Phone: +1 980 677 5755